We can securely remote onto your computer using trusted software to diagnose issues, improve performance, harden security, and give you in-depth, practical advice tailored to your setup.
We’ll guide you through installing one of these options:
Proactive security measures:
Encryption: Remote sessions use secure, encrypted channels. We never store your access codes.
Least privilege: We request only the access needed for the agreed tasks and avoid admin actions unless necessary.
Data handling: We do not copy personal files unless you ask us to; we avoid sensitive data and keep changes transparent.
Audit trail: We can provide a summary of actions, settings changed, and recommendations after each session.
Your control: You can end the session instantly at any time. We cannot reconnect without your permission.
Weekdays and select weekends. We’ll confirm a time that suits you and send simple connection steps.